Refund Policy

Refund Policy

At Rafael’s Sweet Treats, we strive to deliver fresh, high-quality baked goods every time. If for any reason you are not satisfied with your order, please review our refund policy below:

1. Refund Eligibility

Due to the perishable nature of our products, all sales are final. However, if there is an issue with your order (e.g., incorrect item, damaged product, or quality concern), please contact us within 24 hours of pickup or delivery.

2. How to Request a Refund

Send an email to [your email] with:

• Your name and order number

• Photos of the product in question

• A brief description of the issue

3. Resolution

We may offer one of the following at our discretion:

• A partial or full refund

• A replacement product

• A store credit

4. Cancellations

Orders canceled at least 48 hours before the scheduled pickup/delivery time may be eligible for a full refund. Custom or large orders may require more notice.